<div class="box-note">Please note that this page is only available in English.</div>
<p><em>Last update: March 9, 2023</em></p>
<h2>Current issues</h2>
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<h4>"Maximum number of sections per project limit reached" with less than 20 sections in a project</h4>
<ul>
<li>⚠️<strong>Platforms affected: </strong>Web, macOS, Windows</li>
<li>🛠️<strong>Status: </strong>We're working on a fix</li>
</ul>
<h4>Completed tasks reappearing as overdue randomly </h4>
<ul>
<li>⚠️<strong>Platforms affected: </strong>All</li>
<li>🛠️<strong>Status: </strong>We're working on a fix</li>
</ul>
<h4>Windows app starts with a blank page if there's no connection to the internet</h4>
<ul>
<li>⚠️ <strong>Platforms affected:</strong> Windows 10, Windows 11</li>
<li>
<strong><span>🛠️</span> Status:</strong> We're working on a fix</li>
<li>
<strong><span>💡</span>Temporary workaround: </strong>You need to be online to start the Windows app. After you've opened it, it will work offline.</li>
</ul>
<br>
<div><strong>These steps also helped fixing the issue for some users:</strong></div>
<ul>
<li>
<div>Uninstall the Todoist Windows app.</div>
</li>
<li>
<div>Press <strong>Windows</strong> + <strong>R</strong>.</div>
</li>
<li>
<div>Enter <strong>%APPDATA%/Todoist</strong>.</div>
</li>
<li>
<div>Delete the contents of the folder.</div>
</li>
<li>
<div>Reinstall the Todoist Windows app: https://todoist.com/downloads</div>
</li>
</ul>
<h4>macOS app is blank on startup</h4>
<ul>
<li>⚠️ <strong>Platforms affected:</strong> macOS</li>
<li>
<strong>🛠️ Status:</strong> We're working on a fix</li>
<li>
<strong>💡Temporary workaround:</strong> Force a reboot by using the keyboard shortcut <strong>Cmd + R. </strong>
</li>
</ul>
<h4>The app performance is slow</h4>
<ul>
<li>⚠️ <strong>Platforms affected:</strong> Web, macOS, Windows</li>
<li>
<strong><span>🛠️</span> Status:</strong> We're working on a fix</li>
<li>
<strong><span>💡</span>Temporary workaround:</strong> If you have a high number of tasks in the project experiencing performance issues, you can create a sub-project and move some of the tasks there. If you have a high number of overdue tasks in the Today view, you can reschedule them.</li>
</ul>
</div>
<h2>Current syncing issues</h2>
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<h4> Shared projects are not syncing</h4>
<ul>
<li>⚠️ <strong>Platforms affected:</strong> All</li>
<li>
<strong><span>🛠️</span> Status:</strong> We're working on a fix</li>
<li>
<strong><span>💡</span>Temporary workaround: </strong>Identify which user has the most complete and most up-to-date version of the project, and have everyone else leave and re-join the project.</li>
</ul>
</div>

Known Issues